Website – www.birdsofdereham.com
The good news is that we have a well established easy to use website, we expect this to be even more popular than ever and we would ask you to use this where possible and to shop earlier than normal.
Delivery Charges
- Free delivery for orders over £60.00
- £5.00 delivery charge for orders under £60.00
- £3.50 for smaller items such as ties and socks
When we reopen, social distancing will be key so there will be a strict limit of 5 families in the store at any one time – one parent and only children that are being fitted for uniform, if possible – we will be discouraging extended families coming in. We will man and operate a queuing system at the door – one for Click & Collect and another to enter the store.
Shop Floor
We will have a separate, socially distanced queue outside the front of the store for parents wishing to come in to purchase uniform. They will be served at the till as quickly and efficiently as possible.
Click & Collect
We will have a separate area outside the front of the store where parents can come to collect – this will save parents from entering the store unnecessarily.
Size Guides
We now have a section on the website with size guides and a video showing how to measure for uniform.
Fitting Room
We will have a fitting room open but will be aiming to fit uniform where possible with the minimum amount of garments being tried on.
Opening Hours
From the 15th June we will resume our normal opening hours – Monday to Saturday 9am to 5.30pm with our late night opening on Thursday till 8pm. This will be reviewed on a weekly basis and opening hours extended as required, current opening times will be shown on our website.
Returns
It is recommended where garments are returned for refund or exchange, they are quarantined for 72 hours – garments will be processed after this time.
Once we reopen, we will be reviewing procedures on a regular basis and will make changes if needed.
Please don’t hesitate to get in contact if you have any queries at all.
Kind regards
Ray Howe
Birds of Dereham, Unit D, 13 Yaxham Road, Dereham, NR19 1HB
Telephone 01362 692941
